Technical Support

“I want to thank you for doing such a wonderful job. Whenever we needed to get at something, you were very prompt at responding. I look forward to working with you again.”
- WE Energies

We pride ourselves in offering quality, expedient service.  Members of our Technical Support staff address, troubleshoot, and alleviate software and hardware equipment issues via phone or at your business location.

You can be assured that with Security MicroImaging’s Technical Support staff, you will receive the timely service you deserve.   Friendly courteous professionals will provide you with explanations about your equipment in an understandable manner to parallel your level of technical knowledge.

Callers can expect a response back within one hour, during business hours, if our technicians are not available immediately. Initially, we troubleshoot problems over the phone and through the use of remote access tools but will travel to a client site if more in-depth diagnosing and service is required.